Our Executive Team works closely with the Board to deliver our strategic objectives.
Denise joined us as our new Chief Executive in February 2022. She was previously the Chief Executive of Women's Pioneer Housing and before that was the Housing Ombudsman for England. In her earlier career she held a number of senior legal positions in government. Denise grew up in south London and continues to live locally. She is passionate about Phoenix's resident-led model and determined to ensure that we continue to work together to build a better future for our community. Denise is the co-founder of the Women's Housing Forum, which seeks to raise awareness of the links between women's housing needs and gender inequality.
Lesley has been working at Phoenix since 2017 and has almost 40 years of experience working in housing with local authorities and housing associations. An expert on the built environment, Lesley’s career has particularly focused on housing development and renewal working with local communities. She has led on the set up of several successful stock transfers and delivered significant refurbishment and redevelopment programmes. She recently led on the acquisition of 1,500 homes by Phoenix from L&Q. She is committed to working locally to provide good quality homes and places for people who need them.
Lesley has previously acted as a Neighbourhood Renewal Advisor to the DCLG and as a Built Environment Expert with the Design Council CABE, as well as teaching at the Bartlett School of Planning.
Jonathan joined the Executive Team in 2020 and has worked at Phoenix since 2013. He started his career as a journalist before progressing to a number of communications roles in first local government and then housing. At Phoenix Jonathan has overseen the organisation's successful reaccreditation with the Investors in People Gold award, alongside numerous award successes and the delivery of its first communications strategy. He is an accredited coach and passionate about promoting better resident involvement and engagement at a national level.
Charlotte joined Phoenix in March 2023 as our Director of Finance and Resources. She was previously Director of Corporate Services at Folkestone and Hythe District Council and is pleased to return to the sector following an earlier role as Head of Finance at East Kent Housing. She is a qualified chartered accountant and has significant experience of transformation programmes and has led a broad range of services over her career.
Charlotte has recent experience of the financial and governance arrangements for the development of new garden town in Kent. Charlotte enjoys coastal walks with her dogs, eating out and swimming.
David joined Phoenix in 2009 as Director of Customer Services. Previously he held senior positions at Westminster Council and at Hyde Housing Association, where he successfully delivered PFI contracts. David is focused on meeting Phoenix’s Customer Service standards by providing the best possible service both within the organisation and to customers. David holds a MSc in Housing and an undergraduate degree in Economics. He has a busy life with his young family but plays sport regularly and is a football and rugby enthusiast.