Phoenix Voices...

Photo of Phoenix resident scrutiny panel members Eileen and Karen and Phoenix staff Karen and James in a Phoenix block
Resident Scrutiny Panel

Phoenix Community Housing’s Resident Scrutiny Panel scrutinises our performance, ensures we’re meeting our standards, and looks at complaints and comments to see how we’re doing. For Tpas England...

Stella Enoe

Stella Enoe is a professional singer and teacher. She has been a Phoenix resident since our creation and recently founded the ‘Phoenix Senior Super Singers’. She encourages other residents to get involved and to develop their own community initiatives.

My name is Stella...

Photo of Phoenix Repairs Service operatives volunteering during the coronavirus pandemic
Jason Nethercott

Jason Nethercott is a Project Manager in the Phoenix Repairs Service, and the coordinator of a team of volunteers from PRS during the coronavirus crisis. Here he explains why he got involved and what he and the team have achieved.

When the pandemic began, I thought to...

Photo of someone sewing at a Phoenix Community Housing event
Sandra Stephenson

Someone with sewing skills can not only create new clothes, but fix old ones – saving money and reducing waste.

Our new sewing surgery, run by experienced sewer Sandra Stephenson, will help you learn new skills and relax with new friends.

We caught up with Sandra to discover why...

Photo of a sign outside The Green Man reading Bromley
Denis Blyde

In 2018, a team of Phoenix Repairs Service operatives took part in a DIY SOS Big Build in Bromley. This is how it went...

I joined Phoenix at 17 as an apprentice carpenter. I’ve finished my apprenticeship, been taken on as a Carpenter and have been with Phoenix for five...

Photo of green space within the Phoenix Community Housing area
Mary Heelan

Mary Heelan has been gardening her whole life and has turned that passion into a way of fighting flytipping near her home.

After Phoenix cleared two bramble-covered flower beds that were a flytipping trouble spot next to her home, Mary was inspired to make a difference....

Photo of Phoenix Community Housing properties at the Meadows Estate on Beckenham Hill Road
Michael Tisdell

Michael Tisdell is a leasehold Board Member. Here he explains why every resident - whether tenant or leaseholder - should get involved.

When I bought my home, I only had a basic sense of how Phoenix worked. I have come to understand much more about Phoenix’s resident-led...

Photo of the graduates of our school of social housing, the Phoenix Academy in 2019
Marie Porter

“For the first session, we didn’t know how it’d go. We didn’t even know how many people would be there, but it just seemed to work. And each year it grew a little more as people spread the word.”

Marie Porter was with the Phoenix Academy from the very beginning.


Photo of young carers from Lewisham on a holiday club supported by Phoenix Community Housing
Chantelle Turner

Since 2016 Phoenix Community Housing has funded holiday clubs for young carers because, each year, our tenants vote in large numbers for the project. Chantelle Turner, from Carers Lewisham...

Scrutiny panel walking around doing an inspection
Eileen Davies

Hello residents, just a quick update from me to let you know that the Scrutiny Panel is still working hard to improve services for all residents and the neighbourhoods we live in. 

Our new review

We have now begun the new scrutiny review on “The Role of Housing...